Owner FAQs
Answers to your frequently asked questions
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I am looking for a property manager. How can I learn more?
Read about our services, and please do not hesitate to contact us if you have any further questions! -
Am I required to make my property available to Section 8?
No, you are not required to make your property available to Section 8 unless there are specific local or state laws mandating participation. However, it’s generally up to the property owner to decide whether or not they want to participate in the Section 8 program. -
Are you licensed?
Yes, We are licensed REALTOR We are members of Texas Association of REALTORS National Association of REALTORS National Association of Residential Property Managers -
Can I reach you after hours?
We have a 24 hour emergency line for any after hours emergencies that is monitored 24/7 -
Can you put the money directly into my account?
Yes! We will deposit your proceeds directly into your bank account. Please download the Direct Deposit form from our website at www.setxmanage.com or come by the office. We will also need a voided check, a copy will do. DO NOT USE DEPOSIT SLIPS. We will email you your monthly statements. Also you may login to our online portal to view your monthly statements. There is no convenience fee for ACH deposits. -
Do I get to see the lease or sign it?
The client does not sign the lease, however, you can receive a copy after all parties have signed -
Do you sell real estate too?
We have REALTORS that we work with to sell properties for our clients so we can focus on property management 100% of the time -
How and when do I get my checks?
We process statements on the last business day of every month. Direct Deposit usually takes up to 72 hours depending on the bank. -
How long of a lease do you sign?
All leases are in writing and normally cover a period of one or two years. Longer Leases are approved after discussion with the property owner. With the owner’s approval, during slower rental periods, we accept leases for less than one year in order to have the lease expire during a more active rental period. On occasion we may elect to place a tenant on a month-to-month or 6 month rental lease to accommodate sale of the property by the owner, a tenant’s pending departure, or moving the property into a more active rental period. -
How much security deposit do you charge the tenant?
The security deposit is typically one month’s rent if the rental application is approved, the deposit is retained by us in an interest bearing account until the tenant departs from the property. Interest accrued on the deposit will be retained by our firm. Within 30 days after departure, the deposit is returned to the tenant if all provisions of the lease agreement have been met. Payment for damage to the property, due to neglect by the resident, is deducted from the security deposit and credited to your account. Any deductions from a deposit must be supported by copies of bills for the expenditure, or otherwise authorized in the Lease Agreement. -
What type of properties do you manage?
We specialize in single family homes, multi family units, apartment complexes